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Amazon detecting tunlr dns

Marc Feb 25, 2016 03:07PM EST

Hey,

I've just started getting the following error message when I try to connect to netflix using tunlr

Whoops something went wrong
Streaming error
You seem to be using an unblocker or proxy. Please turn off any of these services and try again

Error code: m7111-1331-5059

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Tunlr Support Feb 26, 2016 09:41AM EST Tunlr Agent

Hello,

Thank you for contacting us.

I’m sorry to hear that you’re having issues with the service at the moment, but we’re here to fix things for you.

If you would kindly answer the following questions it would help us with troubleshooting:
1) Is it only Netflix you are having issues with?
2) When you test other sites that we support, are they streaming okay?
3) What particular device are you having issues with?
4) Have you tried our service on a computer?
5) Where have you setup DNS? (On devices individually or on the router)?
6) If it’s on a router, what is the exact make an model?
7) Have you tried our troubleshooting guide available here: http://support.tunlr.com/customer/en/portal/articles/1909235-tunlr-not-working-basic-troubleshooting

We will look forward to hearing from you.

Cheers,

Tunlr

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Tunlr Support Mar 07, 2016 12:11PM EST Tunlr Agent

We are still seeing occasional intermittent service disruptions with Netflix, but any disruption is usually gone very quickly (within minutes). We recommend clearing your browser cache and cookies, clearing your DNS cache, and trying again after a few minutes:

Clear browser cache and cookies: http://www.wikihow.com/Clear-Your-Browser%27s-Cookies
Clear DNS cache: http://support.tunlr.com/customer/en/portal/articles/2143370-how-to-clear-dns-cache

Thank you for your support and patience.

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