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bbc iplayer

Carlos Feb 16, 2016 09:56AM EST

Anyone having problem with whte list of programs you are watching (https://ssl.bbc.co.uk/iplayer/watching) .

Everything else seems to be working fine, but this page doesn't work properly. The funny thing is that without the service working it seem to load, but obviously without tunlr can't reproduce the shows.

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Tunlr Support Feb 22, 2016 11:44AM EST Tunlr Agent

Hello,

Thank you for contacting us. There are a couple of reasons why this may occur with different solutions to each. Please try the solutions below to see if we can get things working for you.

1) Make sure you are not using HTML5: http://support.tunlr.com/customer/portal/articles/2166509

2) Flush your DNS and Clear your Cache: http://support.tunlr.com/customer/en/portal/articles/1909235-tunlr-not-working-basic-troubleshooting

If this does not work, please answer the following questions to aid us with troubleshooting:
A) Do you receive the “This device is setup” message when you go to the following URL: https://tunlr.com/services
B) What device are you currently trying to access the BBC from?
C) What browser are you using to access the BBC?

We will look forward to working with you to resolve this issue.

Cheers,

Tunlr

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