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How does Tunlr know which services I've turned on?

Ram Oct 26, 2015 07:34AM EDT

If my ISP assigns dynamic IP to me, how does Tunlr match my settings to my devices?

1 Community Answers

Best Answer
Tunlr Customer Service Oct 26, 2015 02:28PM EDT

Hello,

Thank you for contacting us. Each time you login to Tunlr we log your IP. If your ISP is assigning a dynamic IP, you would notice your service dropping if you had not logged the most recent IP with Tunlr.

If your ISP is changing the IP frequently (during sessions), then we would suggest speaking with them about obtaining a static IP. Please contact us at "support@tunlr.desk-mail.com " if you have any other questions or would like assistance in determining how to set your router to a static IP.

Cheers,

Tunlr


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