Support Center

Troubleshooting

  • Flushing Your DNS Cache

    Still can't get around blocked websites and/or pages because of your current region? It might be because your ...

    Oct 15, 2015 11:33AM EDT
  • Tunlr Not Working: Basic Troubleshooting

    *We recommend troubleshooting from a desktop computer Step 1: Check the DNS settings on your device. ...

    Feb 19, 2016 03:47PM EST
  • Fix PS3's Netflix Regions Not Switching

    Are you having problems switching Netflix regions on your PS3? Netflix has started auto-switching DNS servers ...

    Apr 13, 2015 12:20PM EDT
  • Netflix - Sign Out All Devices

    If you are having trouble with Netflix, and/or are receiving errors related to using Tunlr with Netflix, pleas...

    Jul 09, 2015 10:57AM EDT
  • Netflix - Access Hidden Menu on PS3/Xbox

    To access the hidden menu found in the PS3 and Xbox versions of Netflix, follow the steps below. Acces...

    Jul 09, 2015 11:09AM EDT
  • BBC iPlayer and HTML5

    Having issues with BBC iPlayer? One reason might be due to loading content with the HTML5 player. Although Tun...

    Oct 19, 2015 05:11PM EDT
  • Netflix not working on Android

    From version 3.7.2, Netflix has started using Forced Google DNS lookup for the Android App. This results with ...

    Nov 02, 2015 03:04PM EST
  • Tunlr is not working in China

    While we try to allow our service to work everywhere, there are some places that it blocked. China is one of t...

    Nov 12, 2015 01:23PM EST

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