Support Center

How does billing work?

Last Updated: Dec 14, 2015 04:12PM EST

Automatic Renewals

Both our Monthly and Yearly subscriptions renew automatically at the end of each billing cycle. If you do not want your account to be automatically renewed, then you can cancel it from within Subscription portion of Account Details page in Tunlr here. Or you can follow this cancellation guide.

Billing Cycle

Monthly Subscriptions are billed on the same day every month. For example, if the first payment for our service was on the 16th of the month, then you will be billed on the 16th of each month. If your initial billing date was on the 29th, 30th, or 31st, then any following months that had less days you would be just be billed at the end of the month.

Yearly Subscriptions are billed on the same day of the same month the following year. The only exception to this is on a leap year and your subscription started on February 29th. In this case, your billing cycle would then become February 28th and you would be billed on this day.



 

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